This Privacy Policy explains how Plus Tech (“we”, “our”, “us”) collects, uses, stores, and protects the personal information of users (“you”, “your”) when using our integration application for Salla Platform.
By installing or using this App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use the App:
1.1 Data Retrieved from Salla
To enable the integration, the App may access:
- Store information (store name, store ID, domain)
- Product data (names, quantities, prices, categories)
- Order information (order details, customer name, payment status)
- Shipping and fulfillment settings
- Payment method configurations
1.2 Odoo System Data
To complete the connection with your Odoo system, we may collect:
- Odoo database URL
- API keys or tokens
- Module configuration details
- Mapping settings for products, orders, and customers
1.3 Technical Information
This may include:
- IP address
- Device type
- Log activities related to synchronization
- Error reports for troubleshooting
We do not collect any sensitive personal information unless required for system integration.
2. How We Use Your Information
The collected information is used exclusively to:
- Enable and manage the integration between Salla and Odoo
- Synchronize products, quantities, orders, shipping methods, and payment information
- Improve application performance
- Troubleshoot and resolve technical issues
- Provide customer support
- Maintain system security
We never sell, rent, or share your information with any third party.
3. Data Storage & Security
We apply industry-standard security measures to protect your data, including:
- Encrypted communication between systems
- Secure API authentication
- Limited access to authorized technical personnel only
We do not store your business data permanently unless required for debugging or support.
Any temporary logs are automatically deleted after a reasonable period.
4. Data Sharing
We do not share your data with external parties except:
- When required by Salla’s API policies
- When you request technical support and explicitly share access
- When required by law or government authorities
We do not use your data for marketing purposes.
5. Your Responsibilities
To ensure secure usage of the App:
- You must protect your Odoo credentials
- You must ensure your team uses the App in accordance with your internal policies
- You must remove access tokens if you uninstall the App
6. Data Retention
We retain configuration data only as long as the App is installed and active.
If you uninstall the App:
- All connection settings are immediately deleted
- No data is kept except what is legally required (if applicable)
7. Your Rights
You have the right to:
- Request deletion of your stored data
- Request a copy of your integration configuration
- Request support regarding data handling
You can contact us anytime for assistance.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available inside the App page or upon request.
9. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
Plus Tech – Saudi Arabia
📧 support@plustech-it.com
🌐 www.plustech-it.com
📍 Riyadh, Saudi Arabia